1: Customer Service
Q: How do I get a digital queue number?
For more enquiries or to report any lost items, you may write in to retail@capitaland.com or call our Customer Service Hotline at +65 6631 9931 between 10am to 6pm daily. For found items, kindly call our Fire Command Centre at +65 6634 6824 (24 hours).
Our Customer Service Counter at Level 2 in front of Watsons operates from 10am to 10pm daily.
Get a digital queue number at https://getq.capitaland.com for the customer service you require conveniently from your mobile device before reaching the mall. You can also check the live queue status as you continue shopping while waiting for your turn. Save time with our digital queue customer service system.
For more enquiries or to report any lost items, you may write in to retail@capitaland.com or call our Customer Service Hotline at +65 6631 9931 between 10am to 6pm daily. For found items, kindly call our Fire Command Centre at +65 6634 6824 (24 hours).
For more enquiries or to report any lost items
In line with our digitalisation and sustainability efforts, the sale and redemption of physical CapitaVoucher(s) at our Customer Service Counters will not be available. As an alternative, you can still purchase/gift eCapitaVoucher(s) from our CapitaStar Mobile App.
eCapitaVoucher is the digital version of CapitaVoucher which enables customers to seamlessly buy, gift, and pay with eCapitaVoucher on the CapitaStar App. Use eCapitaVoucher(s) across 3,200 stores across 28 properties!
Acceptance of CapitaVoucher / eCapitaVoucher
Acceptance of physical CapitaVoucher(s) at participating retailers will not be available starting 1 July 2023. eCapitaVoucher(s) will continue to be accepted across participating retailers.
Shoppers who are unable to utilise their physical CapitaVoucher(s) will be given the option of converting their physical CapitaVoucher(s) to STAR$® from 2 May 2023 to 30 September 2023 at participating CapitaLand malls.
Shoppers are encouraged to utilise their physical CapitaVoucher(s) before 1 July 2023 at participating stores across CapitaLand malls.
2: About CapitaVoucher
3: Carpark Charges
Mon – Thu
8.00am – 5.00pm: $2.20 for 1st hr
Subsequent 10 mins or part thereof: $0.40
Car
Mon – Thu
8.00am – 5.00pm: $2.20 for 1st hr
Subsequent 10 mins or part thereof: $0.40
After 5.00pm: $3.30 per entry
Fri
8.00am – 5.00pm: $2.20 for 1st hr
Subsequent 10 mins or part thereof: $0.40
Fri 5.00pm onwards, Sat, Sun & PH
Whole day: $3.30 for 1st 2 hrs
Subsequent 10 mins or part thereof: $0.35
Motorcycle
Mon to Sun & Public Holidays (Main Carpark & Loading Bay)
$1.30 per entry
For more enquiries or to report any lost items In line with our digitalisation and sustainability
Bugis Junction, Bugis+ & Bugis Street collectively forms Bugis Town – a vibrant lifestyle destination packed with endless food offerings, affordable luxuries, trendiest looks and fun entertainment all set in the heart of the culture rich Bugis precinct.
Located in the heart of Singapore’s Civic and Cultural District, Bugis Junction enjoys direct connectivity to the Bugis MRT Station from the basement level and is well served by major public bus routes. In line with its close proximity to the Singapore Management University, LASALLE College of the Arts and School of the Arts, Bugis Junction is positioned as a modern fashion destination mall with exciting dining choices for young adults and professionals.
Bugis Junction also has Singapore’s first and only air-conditioned sky-lit shopping streets flanked by charming historic shophouses, representing a showcase of new and old-world integration. The exciting retail space houses friendly shops and sidewalk cafes, delighting you with an old town atmosphere within a new city. At Bugis Junction, you are invited to discover and explore while sauntering under a comfortable sun or shopping under the stars.
Bugis Junction is directly connected by an overhead link bridge to Bugis+. The integration of the two malls further strengthens its overall attractiveness to shoppers with a combined net lettable area of more than 600,000 sq ft of retail space.
4: About Bugis Junction
